Cancel an order
If you choose to cancel an order that you have not yet received, please call us to inform one of colleagues whether you would like a refund or exchange. To speed up the process, please have your order number to hand before calling.
We may not able to cancel your an order it is specialized to your needs and actually the order has been processed. The earlier you call, the easier it would be.
Return an order
If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it’s unopened and in its original packaging. This option is available for 30 days after delivery.
We can’t return an order which is specialized to your needs.
You can return faulty products within 30 days, please do give us a call before return.
For unwanted products, buyer will pay for the return cost. The part of delivery cost to buyers will not be funded for unwanted products.
Onsite work charged will not be refunded even you return or cancel the order due.